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Just Plain Awful - Review by citysearch c | Premier Auto Imports

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Just Plain Awful 10/27/2011

We bought a Honda Odyssey LEMON from these people in December. It had brake problems, chips in the windsheild (that they agreed to fix and never did), the AC system did NOT work at all, dents and scratches (that they agreed to fix and never did), they told us they were installing a lojack tracking device only to find out that it was a tracking device for THEM in case we were late on payments that beeped loudly for a full minute everytime you started the car when your payment date got close (!), plus an endless supply of other headaches. I must also mention that they refinanced our other vehicle's payments and added it into 1 payment with the van, OR SO THEY SAID. After a month, we found out that THEY DIDN'T DO IT! We still had 2 car payments! They completely lied! To make matters worse, our van was LITERALLY in the shop from February to July trying to fix the AC and brakes. We finally signed papers to have the dealership buy it back from us in July. They agreed to pay us $1900 for our lost monthly payments between Februaury and July. It is now OCTOBER and they STILL HAVE NOT PAID!! Everytime we call, Joey (the man who is in charge of refunding us), is coincidentally ""NOT there"", or ""just left"", or ""we just missed him"". DO NOT BUY FROM THIS DEALERSHIP. THE EXPERIENCE IS A NIGHTMARE AND YOU ARE SETTING YOURSELF UP FOR FINANCIAL TROUBLE AND STRESS. more
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