I, also, have been going to another salon for ~15 years. That salon recently changed its color brand and I have not been happy with my color since then.
I was looking for something new when my bff had me accompany her to an appointment at Japa. While the parking can be a problem, I liked the ambiance right away. They were professional, courteous and accommodating.
While the first stylist I tried didn't seem to 'get' me, I tried another (Rachel) and she has been the best!!! I love that she understands my needs as a middle-age (!!!) woman and doesn't try to steer me towards blonder or too-young styles. She also has been instrumental in getting my hair to a healthy state again. Yes, at $25 per treatment, its a bit pricey, but incredibly worth it.
The only negatives I have encountered at the salon: 1. not open until noon most days 2. parking/traffic can be difficult in Stillwater 3. my stylist is in such demand that it can be difficult to get an appointment 4. prices are a bit high, but worth it. All of these items can be worked around, in my opinion.
The reason that I am only giving Japa 4 of 5 stars is the parking issues and their prices. Otherwise, it is a realy 'find'.
more