I have been a customer of Sunny Beauty Supply for four years now and have spent hundreds of dollars there. Today I asked one of the women working there for help because I have recently dyed my hair and wasn't sure what would match. The woman quickly pointed in the general direction of what I was looking for, turned around, and hurried away. I grabbed what I thought was what I needed but when I got it home, I realized it was the wrong color. I knew the policy was once something was opened it isn't returnable but I thought maybe, just maybe, they would make an exception for one of their regulars and do an exchange. I went back to the store just an hour later and not only was I not able to exchange the item but the woman yelled at me that
more