I totally agree with another reviewer that these rating are padded.
We bought a groupon for 4 hours of cleaning. Firstly it took forever to schedule an appointment with them. Then the lady who took the appointment gathered details about the house. She repeatedly mentioned that there is very little they could do in 4 hours of cleaning (May be just 3 bathrooms, Seriously!!). We decided to get our lower level done. There were 2 ladies who came but were extremely slow. One of them went out 4 times to attend a phone call. One of the ladies (who kept using her cellphone) stopped cleaning 15 minutes before the time window and the other started loading their stuff before the time was over.
Then we noticed that the floor was not even clean in several places and have to show our discontent to them. I did not see any sign of professionalism and they are extremely slow in cleaning.
I am never calling them back again.
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