Our experience was nearly identical to the negative reviews we have now read online. Unfortunately, they were not up at the time we began dealing with Sharper Image Remodeling. We are posting this simply to warn anyone else that is in the same position we were in this summer.
There are good honest contractors out there who will do wonderful work on your home. Do a little research on this company and you will realize that the cheapest bid from a cold call is not the safest route. The company website says they are A rated with the better business bureau, but check the BBB website. Use a contractor your friends have had good experiences with, that a co-worker recommends, or that a friend of a friend can verify did good work. Sometimes the money you save on the lowest bid isn't worth the money, time, or stress you expend after your downpayment. In our opinion, this is not a trustworthy company and we wish we had that information when we paid them the deposit.
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