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Cold, Miserable, Rude - Review by citysearch c | Cornucopia Cruise Lines

Cornucopia Cruise Lines

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Cold, Miserable, Rude 10/16/2011

If you really want to know what this cruise is like, choose a restaurant with bad food, lousy decor, rude wait staff and ask them to lock you inside for more than four hours so you can't leave.\r \r First let's start with the ship, the picture is a stock photo, the actual ship has been whitewashed multiple times to make it look ""fresh""... We were brought to our table and the table itself was too wobbly to serve as a table. The couple next to us had the same problem. The waiter's repair technique was to try and prop it up with our dinner napkins. It didn't work. They moved to another table, we had to try two more before finding one sturdy enough to be usable. In between waiting and waiting for the waitress, we began to notice things like the lamp above our table was covered in years of dust as were all the other lamps. The DJ's sub woofer speaker is cracked and any time he tried to pound the room with booming bass, it sounded like angry bees trapped in a coffee can.\r \r Now on to the food. The appetizers were COLD and that should have been the first warning. Then came some sort of noodle and cheese sauce popcicle. When my wife told our waitress it was cold, she offered to bring another. We knew that would be cold so we instead decided to specifically ask that the main course be HOT... Then came the salad... A few tattered pieces of lettuce and what looked like a doll house piece of hardened bread... Followed by the main course.. Now remember we had complained about COLD food all along and almost begged for the main course to be HOT... Do you think they could deliver? NOPE!!! Cold main course meal... We complained that it too was cold but got nothing but an ""I'm sorry"", no remedies were offered to make it right.\r \r All the while we felt like we had just backed away from the docks and were turning slow circles in the harbor... We had hoped that we would at least be able to see the NY City lights at night. No such luck, just a couple of bridges and freighters sitting in the harbor with us.\r \r Typically most waiters/waitresses will try and bend over backwards to correct any unpleasantries that customers are experiencing. To our complete disbelief, when the desert was brough to our table, the waitress delivered it the way you'd expect a frisbee to be thrown! My wife nearly leaped out of her chair to avoid the plate skipping up off the table and making a bee line at her. The waitress didn't even notice her reaction! She then did the same to my desert!\r \r The ship boasted that it holds 1200 passengers. There were maybe 80 at most on our cruise. Surely the wait staff should NOT have been taxed to the point of making so many mistakes. Our drinks didn't arrive until we asked for them AFTER the main course was OVER. Passengers drinking alcohol were treated like royalty as this is where the wait staff makes their tips, not with the passengers paying the dinner fare and drinking what little they have to offer from the ""menu""...\r \r Once we finally got back to the docks, 30 minutes late!!! Half the passengers crowded with us at the door to the ramp. They too felt as we did, like we were part of the song, ""Hotel California"".... ""Last thing I remember, I was running for the door. I had to find the passage back to the place I was before. ""Relax"" said the night man, ""we are programmed to receive. You can check out any time you like, but you can never leave!""\r \r STAY AWAY!!! Save your MONEY and eat at any canteen truck parked alongside the road, the food there will be HOT, garaunteed!!!! more
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