Several months ago I wrote a review that was skeptical about the patterns of reviews for this company and said I'd update my review if I purchased from them.
Unlike other reviewers, I do not live close enough to visit the company's store in Mooresville so I was shopping online.
After extensive comparison shopping online and locally, I purchased from Sweet Dreams. Their customer support is exceptional.
I dealt with Andrew, and he went the extra mile to answer questions knowing full well I might buy elsewhere. Most helpful was his guidance through the quagmire of different model names used by various retailers to frustrate comparison shoppers. He had the rosetta stone on that one.
I bought from Sweet Dreams for four reasons:
* their customer service is excellent
* they had the model I wanted
* I came to trust them
* they had the best price hands down
Delivery was white glove and fast. And the bed is fabulous--just the combination of firmness and plushness we were looking for and Andrew had described.
BTW, we bought the low-profile foundation since we have a high poster bed. This is highly recommended since the pre-2000 or so models of these beds were not designed for the deeper foundations and mattresses sold today.
In short: cut to the chase and buy from these folks. You'll be happy you did, and you'll be supporting some very good people.
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