Eh is an understatement. At the Carpentersville location, Brian was very rude to me. I have a Taurus and so does my dad, so we both got a groupon for this. Since we have the same last name, he harassed us and was very rude about accepting the coupon. How can he prove that we only own one Taurus? You don;t take down VIN numbers when selling a tire. We had each brought in the tire since we are very good with cars and wanted to save on installation fee. I will never use their business again.
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