I booked my appointment a month in advance. The time was scheduled for noon. I called in the day of the move to ""confirm."" All was set for noon. 12:15 came and no truck, no movers. I called the office and was told they would be there no later than 12:30. 12:45 came and again, no movers, no truck. I received a call from them at 12:52 asking if I still wanted them to show up. I replied, yes, and was told that the earliest they would be there was 4pm. They showed at 4:20 and the move began. They did not wrap any of my furniture with plastic wrap (standard process with the movers I have used previously) and they used a dolly for each box. Even boxes marked fragile that contained glass dishes and breakable items. This meant that my fragile contents went on a dolly step by step down the apartment stairs, instead of being picked up and physically moved without the jarring effect of the stairs. I decided to go with them because the rates were so low in comparison to the company I normally use. Beware! You get what you pay for. I will never use them again or suggest them to anyone
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