I cannot say that they did not clean my carpet well. The problem is they never cleaned it! I had arranged to have them come out and clean my carpet at 8:30 am Oct. 1st. I called Friday to confirm, no return call. I removed my furniture and vacuumed well, as they asked me to do. I waited till 10:30 for them to show up, no show, no call. I called them 3 times, no answer. I was extremely upset and would never recommend a company that can't even return my calls. I would not give them any stars if that was a choice.
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