We called Dale Norton plumbing when our hot water tank stopped working last week. Norton sent a plumber out to look at our tank and the plumber told me that he thought lint had built up on the air intake and caused the flame not to stay lit. He swept around the area then promptly left. Never staying long enough to see if the flame stayed lit or checking to see that the water was heating up any. In all, the service call lasted roughly 20 minutes. I asked 3 times during his visit how much it was going to cost and all he told me was that we would receive a bill, never telling me what the actual service was going to charge me.
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