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Great Service; Poor Customer Satisfaction - Review by citysearch c | Sona Dermatology & MedSpa of Greensboro

Sona Dermatology & MedSpa of Greensboro

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Great Service; Poor Customer Satisfaction 10/27/2011

I have a small tattoo that I was wanting to get removed. I was at another company getting the treatments, but I decided to look around because it was very costly where I was once getting the treatments. I contacted Sona Med Spa in Greensboro and spoke with a very nice lady. I told her what was going on and she told me about the specials. I was able to get 3 treatments for the price I was paying for one. I was ecstatic. The first 2 treatments were awesome and I saw great results. However, I just went in for my third visit (i purchased 3 because that was the special) and I was notified that they were no longer doing tattoo removal therefore that would be my last time. Of course they referred me to other places and the first referrel was the place that they talked me into leaving in the first place. They just say goodbye and nothing else. I felt as if they didn't finish there job and they weren't really professional about it. They should have let me and whoever else finish our treatments and then stop the service. Not stop the service while they are in the middle of treatments. By the way, whoever has had tattoo removal done knows that it's not cheap! Pros: null Cons: null more
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