I read that terrible review that someone wrote and was so shocked. I am not sure where that person is coming from. I have been going to VCA Valley for 15 years and have seen all the doctors there including Dr. Burnett. All of them have been very professional, caring, and personal with all my pets. I have never had a problem getting an appointment and if I had an emergency I was seen right away. The staff is always friendly, compassionate almost like family. I enjoy bringing my pets there knowing that they are getting the best care available. I hope that if you are reading this you will not pay attention to the other review. The staff and doctors are always willing to discuss charges and what they recommend for treatment and allow the client to decide what they would like done and can afford to do.
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