It's a TOTAL RIP OFF! I called Kenco to service my oven and cooktop that had a minor problem. They charged $135 just to look at both appliances. The next day we received a quote for $144 in parts but $455 in labor for a simple service that would take less than one hour. After looking up at Gaggeneau"s website I found another service company that came to the house and charged $35 to give us a quote that was half the price.
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