I have mixed feelings. Overall, Total HVAC did a good job; and, they were cordial/professional. They were even willing to help out on an issue I was having, and didn't charge me a thing. However, I am not sure I will use them again because of repeated quality issues. I signed up for their maintenance plan and used it a couple of times. The first time in the winter, the tech left and the heat started climbing past what was set on the thermostat by 10-15 degrees! Total HVAC sent the tech back (almost immediately) and he found that my thermostat was fried. The second time in summer, the tech left and my unit would cool for about 20 minutes, stop cooling, cool again, etc. I had to wait until the next day this time, but a different tech came back and found a wire was not correctly installed, so it was shorting the unit. With all that said, Total HVAC did not try to charge me for the repairs, or try to say it was something I had done. I commend them for that.
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