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Do not rent from Dollar! - Review by citysearch c | Dollar Rent A Car

Dollar Rent A Car

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Do not rent from Dollar! 10/11/2011

I rented from Dollar at the Columbus airport. I had booked online and was quoted $43 for two days. When I picked up the car I told them I did NOT want any additional insurance coverage and I would fill the tank myself. When I returned the car the next day (on time with a full tank of gas) I was given a bill of $114. When I asked why, the counter rep said it was for additional insurance. When I told him I had requested no additional insurance, all he could say was it wasn't his problem. Dollar is an unscrupulous company. And it appears the Columbus location is one of the worst as I have read other reviews of travelers getting slammed with insurance fees they did not agree to at this location. I will never rent from Dollar again and would advise anyone else to do the same. more
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