I called about my concern and was greeted with a very sweet voice, assuring me that someone could be ther between the hours of 9 and 10. Joey showed up exactly on time. He took the time to explain everything in a very clear, consise manner. He showed me what was wrong, fixed the problem quickly, and was very kind and friendly. I have experienced so many companies that seem so bored with what they are doing, or so rushed they don't take the time to be friendly or kind, or they are not knowledgeable and have to return to fix something that was not fixed the first time. This was a breath of fresh air working with people that were not only knowledgeable and professional,but kind, and friendly!
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