I enjoyed my services at Z Salon & Spa. I started going there in 2000 and left when my stylist left in 2009. I recently decided to return and the services are still excellent. However, there are two men who work at the front counter who are not well trained it seems. One of them scheduled my color/cut appointments apart and did not tell me. I waited an hour between the two appointments which was frustrating. Also, when I was paying for my services, I asked to schedule my next appointment. The man seemed irritated that I had asked to do so and then preceeded to tell me that all of the days that I asked for were not avaialable. Even on days he suggested! He then told me that I should call back and talk to the people upstairs to schedule my next appointment. It appeared that he just didn't want to do it and that was his solution to send me on my way. I do not intend on returning at this point as I cannot wait 3 months to get my hair colored/cut.
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