I understand that not everyone is going to have a positive experience everywhere they do business, and it's usually the case that those who do not have a positive experience will usually be the loudest. But...that changes here...PETE'S IS THE BEST PLACE IN TOWN FOR YOUR MOTORCYCLE BUSINESS!!! PERIOD!!! Now let me back that statement up. In the past 11 years I have bought 5 motorcycles from Pete's, 4 new and one used. They have gotten 85% of my repair business, I use that number because I do do some of my own work when time and tools permit. Gary is an awesome guy and a very knowledgeable salesman. When I bought my first bike I only had my permit, when it came time to do the test he went with me on his own time! Before I had bought a bike there I didn't even know the man and here he is on his own time helping me out. Ben in accessories knows his stuff also and can get just about anything you need quickly. The parts guys also do a super job. Last Friday I ordered two parts for one of my Triumphs and it was in the store 4 business days later and I just installed them an hour ago. Brian in service is a busy guy, running the show and overseeing what needs to be done. If I need a repair he always fits me in. Now granted ladies and gentlemen we all want things done quickly, but this isn't Jiffy Lube. You can't walk in during spring time when everybody and their brother is pulling out their bike for the new season and expect to get serviced in a day or two. BUT if you schedule your service odds are he'll get you in and out as promised. I've had a time or two when I needed a bike fixed in a hurry and Brian and the guys have gotten it done and me happily down the road as promised. I found an oil leak on my bike two days before leaving for a ride to Memphis, Tn. and he got the bike fixed the same day! John the owner will also do what ever needs to be done to make his customers happy. I am a proud Pete's customer and will stay that way.
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