I paid for a 50 minute service and was stopped early and advised "I stopped early due to my hands cramping". In what should have been a 50 min service and an additional 15 min to get changed and checked out I was changed, checked out and home exactly at the time my service should have ended. Just some food for thought if the therapist cannot perform the full service you should reschedule the appointment or only charge an amount appropriate based on the time services were provided.
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