Was texted same day with a reminder about appt. That was good because I had forgotten about it so really liked that new aspect of the deal. Would like to have online access to my billing statement so that I could check to see how much insurance is paying, what I owe, wife owes, balance if any. What I don't like is not receiving a bill when there is a balance. With two insurance companies paying and not using the flouride that the insurance company doesn't pay for there should not be a balance after they pay. If you can build billing statements or account information into your online stuff it would be great, saves interrupting your staff.
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