Roto-Rooter is the best plumber in Philadelphia!
I have used their services in the past, with good results, but this time their technicians went above and beyond expectations.
I found an old drain snake lodged in the main at one of my properties, and was quoted almost $5000.00 to dig up the street to have it removed. It was causing numerous backups.
Roto-Rooter assessed the situation and quoted me $450.00 to clear the blockage, retrieve the broken cable, and scope the drain. This is where they went above and beyond. Their technician Tongh spent 3 plus hours getting the old snake to move up the vent shaft for removal but was unable to get it out completely. Another technician Lou came back later and with his own customized removal tool, was able to retrieve the cable.
No more cable, no more backups, and no broken pipes.
Way to go Roto-Rooter !
It is this type of dedication to customer service, that keeps me coming back to Roto-Rooter for my drain cleaning and service needs.
Skip Stasiak
Landlord
Phila. PA
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