This place has gone downhill! I have spent thousands of dollars over the years and won't spend another dime there!
I made an appointment and was told that I needed to show up 10 minutes before to fill out their paperwork. I showed up 20 minutes early and filled out the paperwork. I then took my dog outside until appointment time as he doesn't like being there in the first place! I returned and waited to be taken to a room. I waited and waited and waited! While I was waiting 3 other people brought their animals in and were immediately take to a room! When I complained about not being seen on time, I was taken to an exam room. That's when Jonas came in and asked what the problem was. I informed him that I didn't appreciate being made to wait 20 minutes when it was obvious that they were taking others ahead of my dog.
He told me that maybe I should take my dog someplace else! I told him that's exactly what I was going to do, he turned around and walked of of the room!
This place has at least 15 veterinarians working there. There is no excuse why a client should be made to wait more than 5 minutes. I had to cancel another appointment to make this one and they think they can treat you like dirt!
From the minute this idiot opened his mouth, I knew I had made the wrong decision to bring my Elkhound there.
Oh yeah, when I brought my last Elkhound there, they miss diagnosed him and charged me a small fortune! If I was you... I'd beware of this place!
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