I needed a special procedure TFP does not perform, so I called them to ask how to go about arranging it. The receptionist told me I HAD to see my doctor and he would refer me to a specialist for the procedure. So I went to TFP (a visit they coded as a "payable" office visit rather than a "free" annual physical), was sent for $200 of recommended - but not required - routine lab tests, and then was referred to a specialist who did my procedure a few weeks later. \r
\r
I later learned I could have scheduled the special procedure directly with the specialist and did not have to go through TFP as the receptionist had originally told me. This would have save me the office visit charge and the lab test charges. I called TFP and told them I felt misled by them and had paid for an unnecessary office visit and lab tests. I also recommended in the future they inform patients that special procedures might be able to be scheduled directly with a specialist. \r
\r
The manager I spoke with at TFP
more