This company should not be in business. They are not reliable nor able to complete tasks correctly. For those of you who think you have a system where the alarm is being monitored by USA......accidentally set it off occassionally.....how long does it take them to call.....5 minutes...NO...30 minutes...sorry that you are dead....2 Hours and I got a call! I used one other alarm company since owning my home of ten years. Two years ago because of the 29 dollar a month fee, I went with USA...$7.50 false advertisement! I have purchased over 500 in equipment from this company and that was in the first month...please spread the word...this company is not providing you with what you hope, trust or think they are providing...
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