I go to the site where Randy is the trainer, and he is amazing. If you are having an issue that day he is conscious of it but still pushes you, and pushes hard. He has been doing this for over 10 years, and he is really good and motivating. I went to a personal trainer before this.
Chantalle, who handles the billing, is really good as well. There has been some confusion with the new credit card company, so if there is anything they need to specifically improve it would be that. Right now I am actually registered in their system 3 times.
The value has been really good. After tomorrow it will be a year that I have been going. It really works if you keep going. They are tough, but that is what we pay them to be. If you want to be coddled go somewhere else. It is up to you to tell the trainer if you have issues, because sometimes there are a lot of people. In the middle of the summer there probably are too many people at the site I use.
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