I have never been wowed so much by customer service just over the phone. I haven't visited the actual clinic yet, but the woman I talked to on the phone took the time to really listen to my question even though I hadn't brought my dog to their clinic before, asked follow up questions to make sure she understood correctly, and told me that what my dog was experiencing was totally normal and that I didn't need to bring her in. I will definitely be bringing my dog to this clinic when it is time for her checkups.
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