Dominic came out last week to do a cleaning on my furnace. A couple days after I moved into my house 5 yrs ago my furnace went out and I had a company come out and install a new one. I didn't realize that the furnace really needed cleaning as it was still semi-new. So I went ahead and scheduled an appointment, and well he sold me. He was very nice, he explained things to me when I wasn't sure, helped me figure out what filters I should be using and stuff. My kids were home from school that day from the snow and when he was using the camera looking at things he let the kids watch and showed them what he was looking at, and I really thought that was neat. He could of just brushed them off but if they had a question he answered them. I mentioned that my daughters room has always been a bit chillier than all of the other rooms. He said he could take a look and even went down to my crawl space to see if could see anything. When he came back up he mentioned how the duct work did have a lot of ups and downs and took a longer path to get back to her room as it's the furthest away from the furnace. He mentioned he could set up a time for someone to take a look at it to see what you guys might be able to do for me. He also noticed a couple things on my furnace that weren't up to code and he put some foam tape around one so it wouldn't cause a leak/explosion before I could get it fixed. He also made some suggestions on raising my furnace to get to the filter easier and said when the person comes out for the duct work that they could also look at this also. So I thought that was very nice, especially since he called to make the appt. before he even left. I was really impressed by Dominic, I can honestly say I don't give compliments often, especially when someone is doing there job, but I have to say you have a great person working for you and has secured me as a customer. :) Thank you again!
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