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this is the worst company to deal with - Review by citysearch c | One Spirit Book Club

One Spirit Book Club

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this is the worst company to deal with 1/23/2011

Honestly, \r I wish I just would have ordered these books elsewhere. It has just been a very frustrating experience. I placed my order on 12/30/10 and it was sent on 12/31/10. The order was coming from PA and I live in Ohio. And here we are on 1/24/2011 and still no books. \r The problem is the company told me to allow up to three weeks. And now I called today over three weeks later and they told me due to the holidays they added another week. They shipped USPS but One Spirit uses their own tracking system so when you have a problem and want to contact USPS the tracking number is invalid. \r The postal lady told me the holiday excuse is bogus since they do process on Martin Luther King day. This was at the USPS National Distributing Center in Pittsburgh. \r I think my best bet if these books ever show up is to just send them back marked ""return to sender"".\r Why be frustrated even more with bogus bills that may pop up later like some of the others have said they had to deal with. Jeez, if even getting the books in the first place is so hard I can't imagine trying to suss out a bill with them. It just seems apparent that this is NOT a customer focused company. more
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