After I was recently laid off, I decided to sell some of my very nice clothes that I rarely wear anymore. The store has very strict policies about the quality and brands that they will accept. All of my clothes were from Nordstrom and Ann Taylor, clean, current styles and hardly worn.
The store accepted all my items. I was instructed to call in a week to find out the date that my items were entered into the computer. The clothing owner is responsible to pick the clothes up after a certain time frame otherwise the items not sold will be donated.
I called 3 times to find out when the items were entered. The first 2 times I was told they were working on it, the third time I was given a date for some of my items and another date for the others. I marked my calendar for the date they will expire so I remembered to call prior to that date.
When I called to check if the items were sold, I was told that I missed my expiration date by 5 days and therefore all the items now belong to the store. Not only that, they claim that none of the items sold.
This place is a racket. It might be a great place to shop, but I would never take clothes there to sell if I were you. I would have rather donated them to a charity where at least someone deserving would be enjoying them now!
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