My husband and I are new residents to Cal City (12/2010) and have found the customer service we have received from Benz Propane horrible! The women who answer the phone are rude and act as if you're bothering them. Also, they provide trash pick up service through the city. They delivered an old beat up trash can with trash still stuck to the inside. There was a note attached to the outside of the can explaining their policies and a charge of $60 if you damaged the can. We immediately called explained the condition of the trash can and requested a replacement. After 3 separate calls insisting on a new can one was finally delivered and in acceptable condition. We moved from Tehachpi and dealt with Benz Sanitation with no complaints. As new customers and residents to this city I can't say anything positive about Benz Propane or Sanitations business practices in this area.
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