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treated unfairly - Review by citysearch c | Dave & Buster's

Dave & Buster's

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treated unfairly 1/29/2011

so they dont take reservations in the game room as it is first come first serve. my group arrives up to 30 of us and take various tables in the gameroom. Some people were eating, some playing and drinking. Everyone was either drinking or eating and all were playing. The manager approached me the 1st time stating he would have to add gratuity on our tab..i stated that is not necessary as not all of us even know one another and we are paying indiviudally per family and couple. He sad too bad. Then he approached later and stated the people sitting at the table who were just drinking alcohol could not sit there unless they ordered food..What? They are spending money....i didnt know you had to eat to sit at a table. He said yes, that is policy. Give me a break...half of us were eating and a few tables were only drinking...why cant they sit there? We felt harrassed over and over by the manager. we spent near $500 and should not have felt so unwanted. However, thank goodness to the server..Jackie...she was great and saved the day!! more
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