I lived at Springbrook Way for 3 years. It was the worst experience of my life! I've lived in several apartments throughout New York State, and no other apartments are as badly run as Schermerhorn apts! The building construction is terrible. I had a light with a switch outside my apartment that was wired to someone else's switch!! My neighbors would constantly turn on MY LIGHT! They violated the Renter's Bill of Rights several times. They do not give you a 5 day grace period, charging you 35 dollars every time you are paying on the second (even if the first is a Sunday). The grace period is mandated by NYS. They also won't let you put dead bolt on your door (supplying them with a key of course). This too, is in the Renter's Bill of Rights. On top of all of this, they expect you to pay to have the carpets cleaned upon your vacating the apt. Who ever heard of that?! They are totally outrageous, and have no regard for the rules and regulations of renting in NYS!
My neighbor's were constantly giving me a hard time over the parking spaces outside (which were unassigned, they usually are every where). They wouldn't ask the neighbors to back off... even when they parked me in one time for no reason. I had to call the cops on them, over a parking spot. Management didn't seem to care. I was getting married, and the neighbors kicked my gifts down the stairs. Again, no remorse from the rental office. Terrible people! The least they could have done was offer me a different apartment. Good thing my wife made me move ASAP ;)!
I would really prefer to rate them negative 5.
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