First, I really wish I had seen these reviews before I rented here. It would have saved me a lot of hatred of my own home and the want to move every single day.\r
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Now, on to the review. I am a current tenant. I have only lived in these apartments for two months. I already hate it.\r
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*I'd written out a detailed description of how rude their office staff is having accused me of keeping equipment I didn't have with no apology or even call back once they found they were wrong. It made this review too long so suffice it say.. the staff is horrendous and there must be a serious case of nepotism going on here for these crass people to still have jobs. Following are my issues:\r
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1. These are in no way luxury apartments. No trash compactor, no garage door opener, window screens are locked into place so you can't even remove them to knock down icicles or clear snow off your entryway roofs (services that they should do but aren't done... serious safety hazard). Are they scared I will jump? And isn't this against fire code?\r
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2. Amen to shoddy building standards. I have no idea how these apartments are up to code. I couldn't even put a baby gate up at the bottom of my stairs because the walls are bowed outward as they go up... which doesn't strike me as very safe structurally. There is a one inch gap between the front door and the front door frame... so cold air literally blows in (yet I'm not allowed to add anything that sticks to any part of the structure so applying my own weather-proofing tape is out or I lose my deposit). \r
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3. None of the requested pre-move-in maintenance was accomplished. The house was filthy upon move-in... there was even a half-drank bottle of gatorade in the refrigerator, a full ashtray, dirty cleaning rags and some miscellaneous parts left on the back patio.\r
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4. Their rules are so restrictive that there is no way you'll get your security deposit back. No smoking inside (which I don't anyway but still... If I'm paying for a place... I should be able to do what I want). Nothing on the walls without prior approval (WHAT?!). The walls are all painted with flat paint so walking by them leaves marks. And yet, I can't even paint them the same color with a latex so my house doesn't look like I have grubby children running around all the time. They also apparently only do a one coat cover-up as washing any marks strips the top layer of paint off (who uses flat paint in an apartment?!).\r
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5. The heating and water systems are horrible. Forget about more than two showers or a shower and dishwasher run in less than 2-3 hours... in a three-bedroom townhome where you can reasonably expect four people... this is unacceptable. I have to keep my heat on 75 just to get the bedrooms upstairs to a temperature that my children aren't freezing. On really cold nights we all sleep in the living room. And yes, I've checked... all the vents are open fully... it's just an example how poorly the house is made. \r
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6. When I moved in I requested and was approved a grace period for payment (I get paid on the third and have my rent set up to be automatically paid on that date with my debit card). I'd also asked about this prior to ever moving in or signing the lease as I didn't want late fees every month. I was told that they would adjust my due date and I'd just pay a pro-rated amount when I first moved in (which I did). Except month one I received a notice that I owed them $35 for being late on my rent. Again... What?! So far, no one has returned my call on this. Surprise, surprise.\r
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Okay, I could go on and on... and this is only in the first two months of living here. I really can't wait to move but now I'm trapped in a lease. \r
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Just go elsewhere...
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