Vinegar Hill Veterinary Group is an excellent animal hospital and Dr. Neuman and Dr. Pizzillo are wonderful, caring veterinarians. I bring all my pets (3 cats, 1 dog, 2 turtles to see them) as well as the many animals I have rescued and adopted out. The office and hospital staff is very helpful and both doctors work very hard to be accessible - often updating me and answering questions via email - very convenient with a busy schedule. \r
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I have worked with many veterinarians over the years. I believe it is important to develop a trusting relationship with my veterinarian. I don't know what is going on inside my pet and I need to feel confident that the doctor's recommendations are are designed to help my pet not increase profitability. I feel very confident when I see Dr. Neuman and Dr. Pizzillo. They both are willing to answer my immediate questions and explain their recommendations to me. If I have follow up questions they will patiently explain again. They are both happy to explain why they recommended one option over another option I discovered on the Internet. And when I had to deal with the loss of a sick animal, both doctors were careful to consider my desires in how aggressive I wanted to be with a terminal disease. \r
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Reading through some of the other complaints on this site I feel obligated to say that many appear to be the result of a desire to rant. Sure Vinegar Hill is not going to suite everyone. It is an expensive neighborhood and the hospital has new and expensive equipment and the prices are not cheap (although they aren't the most expensive around here). So if price is your main consideration than this may not be the spot for you. However, choosing this hospital will mean that when your pet needs surgery or some other procedure his doctor won't be using equipment from a 1950's field hospital. And keep in mind that without medical insurance and co-pays you can't see a human doctor for less than a couple hundred dollars.\r
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Every hospital and every doctor has upset some of their patients. The only ones that haven't are ones that haven't been in business long enough..... Just give them some time. But people who are angry and want to anonymously rant about their horrible experiences when they only went there briefly are really not providing an good picture of the hospital. My animals have been patients at Vinegar Hill for over 3 years. They have gotten excellent care from the doctors and staff during that time. I have gotten excellent service from them as well (administratively not medically ;-) ). And I have recommended the hospital to many of my friends and acquaintances and they have had uniformly positive experiences.
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