I just left Bunkey's for the 2nd time today. I went to the one at 6450 Glenwood Ave. I went earlier this morning to take my new car after the snow to have it washed and cleaned. It is a 2011 Kia Soul (small car). Paid $23.00 plus tip to have the Appearance Pkg. done. Got in the car and drove off. Got to my next stop and went to put something in the back seat only to notice that they had not even got the footprint marks from shoes or mud that had gotten on the back of the drivers and passengers seats as people had gotten into my car. I called and told the guy that it was not clean, he asked to please bring it back and he would take care of it. I did. Only to have another guy walk with me out to the car and look at the dirty back seats and say ""sorry but we don't wipe out the backs and get this off, only the front console and the dash"" ""if you had gotten the premium pkg. we would do that"". I said for $23.00 you don't wipe off the seats, he said no only the console and dash. I said you have got to be kidding me....he said with a sassy little tone...""I can take a towel and wipe it off for you"", I said no thanks. I will take care of that myself. I have been going to Bunkey's for quite awhile and always loved giving their Christmas gift pkgs away as gifts....but I assure you I will NOT be going back to a Bunkey's. I will find someone else who needs and wants the money a little more and will at least wipe the seats off. Sure wish I had the home office's address to write to the customer service dept. anyone out there have that address?
more