I’ve been to a number of spa’s in the Dallas/Fort Worth area, but none that compare to Serena Medspa in a variety of ways. Serena Medspa uses Medical grade equipment; consequently, the results are far better than any I have experienced to date. For instance, a Photo Facial treatment, which I have had elsewhere, took five visits in order to achieve a nice result; however, at Serena Medspa the same results and better were obtained in only one treatment.\r
In addition, it’s important to me, and I’m sure for others, to not only trust the spa personnel who perform the treatments, but to feel very comfortable in my surroundings. The personnel at Serena Medspa not only make you feel at home, but all your fears are allayed once they share with you the extensive knowledge they have gained through skilled training and experience. \r
Karim Halani, the Spa Director, always takes the time to sit down and talk to you should you have questions. He spends a great deal of time with you on your first visit, offering expert knowledge on everything offered at his spa. Further, he’s a very pleasant man that has your best interest at heart. He and his staff are proactive, inasmuch as they share necessary information with you and ensure your understanding, with regard to your treatments and services. This is a benefit I haven’t found at most spas. And being treated caringly, with sincere focus on customer service, is and will forever be, one of the most significant rewards one might receive. I personally felt the spa made me, the client, a top priority and I can, without reservation, recommend Serena Med Spa if you’re looking for excellent services, given with care and collaboration, every time you visit.\r
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Fran D., Dallas, TX\r
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