I must have the same insurance company as Tinas Treats because a similar situation just happened to me. I needed my truck towed to a repair shop and Big Mack gave me an ETA of 12:15. After an HOUR AND FORTY FIVE MINUTES, I called my insurance company and asked them to send somebody else. Wouldn't you know it, Big Mack showed up about 15 minutes later. I told the guy he was a little late and another towing company is on the way. He actually appeared ticked off at me for wasting his time! Don't call these jokers unless you have SEVERAL HOURS to wait for them!!!
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