If you've read the other reviews on this page and are considering not checking this store out, STOP! I had set up an appointment with them, and after reading the reviews, almost cancelled it. I'm so glad I didn't - I had a great experience at Stars. The staff was excellent - this was the only place I went to where the consultant actually sat down with me to find out what kind of wedding I was having (formal/informal, day/night), what the groom was wearing (khakis & blazer/suit/tux) and some other questions just to get a feel for what kind of dress I may be looking for. Then, she went and picked out a number of dresses, got me a pair of shoes (another first), and then proceeded to help me in and out of every single one of the dresses - plus, she got more dresses based on what I said I did and did not like. They let me try on headpieces, veils, even jewelry. It was also nice that the seamstress was on-sight and available to ask certain questions - also something I hadn't experienced at other stores. I found a few dresses that I really loved and they were more than agreeable to me coming back a second time with my sister so I could see them again and compare them to another dress I was considering from another store.
When I went back for my second look, the staff was just as wonderful - I tried on all three dresses that I had liked the first time, and then made my decision to buy one of them - they let me stay in the dress for about 1/2 hour while my father came from his house to see it (and pay, of course). They didn't rush me at all - it was a wonderful experience!
Also, my sisters looked at a number of dresses in the bridesmaid lines - the staff was very encouraging to them, finding more and more dresses for them to try on - I think they tried on about 15 dresses before the day was done.
I would highly recommend anyone going to Stars - I found the staff to be very personable and the experience to be a very personal one - I even called them a few weeks after I ordered the dress, and they knew right away who I was (I didn't even give them my last name) and what dress I ordered.
I am not sure what was going on those other days described below, but I think those must of just been some off days.
more