I joined last spring for a six month membership because i wanted to get fit not loose weight I started with Suzanne and she set up a starter program when I asked her for help she blew me off numberous times saying catch me next week when I asked if I should schedule time with her she said no just catch me next week I'll have more time then.....well next week never came. I watched the other ""trainers"" and honestly I think they got their plans from a generic bubble gum machine. They all had the same program for every client I saw them working with. The owner is rude unless you sign up for her spinning class. When my membership contract was coming to an end I decided I would not renew, I followed the contract rules and sent a letter to cancel 30 days in advance to the company that mantained the memberships only to get a response back stating they were no longer the company that handled the memberships. I went to the gym to cancel and the owner said a snide remark and actually walked away from me...seriously she is a very immature child. Michelle said it would be taken care of. Well my membership was up in October. November my membership fee was charged to my account again. I called and talked to Suzanne, she again assured me that it would be taken care of. December rolled around and again i was charged. I talked to Kristen she said she would pass along my message to the owner this was a week and a half ago. So now Lady of Livingston has stolen $116 to date! So if you want to be a life long member give them a call but for less $$$$$ your could just buy a couple fitness videos!
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