On a Sunday after NEW YEARS my main sewer line is clogged. My son said call Roto-Rooters they are the professional plumbers in the Pittsburgh area with a good reputation. I called and they said someone will call me within two hours and let me know when they are 30 minutes away. They called in 35 minutes and were here in 20 minutes. John was very polite and tried to fix the clog with the snake in my sewer. He said if they could not fix it there would not be a charge. Well I do have bigger problems that it could not be snaked and he kept his word he did not charge me. He is sending his supervisor tomorrow with the camera to see what they can do for me. He knew I am worried and he assured me that his supervisor will discuss options with me of their High tech ways that they can help me. Very polite and they know people are worried and they try to help. I will give you an update tomorrow. But I give them 5 stars!
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