My wife and I recently moved into our first house together. Everything about the place was great, with the exception of the carpet, which was covered in stains of all sizes and colors. It also needed some serious stretching.
We had a carpet cleaner come out to give us an estimate and he wasn't sure he could even take out the stains, let alone stretch the carpet. He also said not to take anyone else's word if they said they could clean and stretch our carpet. I was nervous, because I didn't want to have to buy new carpet, but I needed a serious cleaning.
I called Andy at Gallagher's Carpet Care and instead of being nervous about the carpet, he sounded confident that he could get the stains out, and stretch it as well. He gave me an unconditional guarantee that if we weren't fully satisfied with the cleaning, we wouldn't pay. I hired him for the job and he and his team arrived the next day. After about six hours, the job was done and I would have believed them if they told me they had put in new carpets. We happily paid for the job and enjoyed our new carpet. A few weeks later, a few small stains started to resurface. We called Andy and he had his team come back out and deep clean the stains, which they successfully removed. Andy has a 100 day guarantee on any stains, so if any stains resurface in those first 100 days, he will return to remove it free of charge. None of the stains have since come back.
Although his prices are a little higher than some other places, he gives you an unconditional satisfaction guarantee, and he explains to you in detail how his cleaning operation works. Andy even used my carpet for the before and afer pictures on his website, so I know it was a tough job.
I would recommend Gallagher's Carpet Care to anyone who needs a serious carpet cleaning.
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