I've had really great cuts here before - about two years ago, with a stylist who's since left. She took her time, knew my hair, was friendly, and did a great job explaining why certain layers/cuts would or wouldn't work.
However, about six weeks ago, I had a cut with a new stylist, Billy, and it's been the WORST cut I've had since I started getting ""curly"" cuts. My has been in some kind of ponytail every single day since the cut - and not even a cute one, since the layers are funny and stick out weirdly when up. I didn't feel listened to, even when I did ask about certain techniques. At the end of my appointment, he told me his work was ""guaranteed"" and he'd fix it if I didn't like it in a week. From the conversation we'd had, I already knew he didn't know how to fix what I didn't like through the conversation we'd just had, so I haven't been back and don't plan to see him if I do go.
Other than this last experience, I can say that it's a pretty great salon and they use some of the best products I've every tried. I know that some of the stylists are great, but I'd advise new clients (either new to the salon or seeking a new stylist at BD) to get a consultation first!
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