Took a chance after reading the mixed reviews and just had my system installed by Doug B. So far GREAT experience for someone not easily pleased. Started with him calling ahead to let me know arrival time and arrived on time. Put shoe covers on to keep floors clean. Installed quickly and added new motion detector based on info he shared. Reviewed use of system & paperwork - very thorough & personable. Answered some questions regarding bad reviews (e.g. Called customer before police. That is their stated policy. If you want a quick call to police only list one number to notify when alarm goes off.)
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