I have now been there twice, once for an x-ray and once for an MRI. Both times i have encountered nothing but rude people at the front desk. I was downstairs both times and each time the girls (all of them) made me feel uncomfortable and as if I were inconveniencing them. It was the asme way every time I spoke to someone on the phone as well. The wait was also ridiculous. My original MRI appointment was cancelled because they thought they might close early due to snow and it seemed as if they rescheduled everyone on the same day.
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