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always great photos/year books - Review by citysearch c | Cantrell Photography

Cantrell Photography

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always great photos/year books 1/3/2011

What? I don't know where these negative reviews are coming from. I am a parent volunteer and work on picture days. The staff they send out ,are there to take great pictures and they are so loving towards the kids. They especially take their time with the younger ones as they are difficult to photograph. My kids wear glasses and I am sure to write in the ""SPECIAL INSTRUCTION BOX"" remove glasses please. Never have I had a bad photo from this company. I have purchased class group photos as well as individual packages and 5th grade pano ramic photos as well as year books from this company! Our school used Life touch and over paid for too many years, glad to be rid of them. Life touch brags about having different backgrounds...so what! Would you like their name on the bottom of the wallets for an extra $12? Umm no thanks, I know my kids name and now I can afford a fast food treat for my boys. Their black and white year books cost a small fortune and the work is done out of state which means if there is a typo or other mistake...or page bleeds and streaks! the entire order had to be shipped back and resent to us, one year after school was done in june!! What?! Parents had to come to school during summer break to get their books. What are the previous reviews talking about? This is not a professional modeling agency folks! Cantrell rocks it every year, and the kids are always excited about picture day and Jean is the best, our school requests her for every session. This company even tracked down my middle school son's negatives and reprinted them for me since I goofed up and did not order enough to begin with! That's customer service for you. Give them a break, and take the time to volunteer at your school on picture day, you'll be amazed at the effort and energy it takes to pull this event off, and it's all done by Cantrell with a smile on their face. Hats off to cantrell more
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