Lived in their community for 9years and 7 months, never had even new paint, and carpet was changed after the 9th year . I moved out and expecting a full refund of my down payment as of the case and having lived there for a good period of time. I was surprised to see a check with only my interest and the rest deducted away. I was expecting at least an explanation of what happed to my refund but just a check stub stating countertop damage $225.00. I wrote a letter to the main office directed to P. Delaney, request a professional explanation to the charge and also the countertop life according to henn webb assessment, and a good proof of the damage. After like a month of delay, I received a letter stating that charges will stand and not even a fifth grade explanation of what I had requested. . Henn webb reply read, the charges will stand and you can come to cockeysville adress to see the photos; as if I did not live in that apartment and use the countertops for that long. I was kind of my questions were not even answered and even wondered if he ever saw the letter. I had lived in regional managent homes and to my amazement there exit refund always included a detailed letter of any damages and charges incurred to rectify the damage and was expecting the same from hen webb but to my amazement not an elementary school explanation was given leaving me wondering. I know barnie madoff went for the rich and the rich will repay from the poor hence another case of American greed ..Hen webb style.
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