I want to write this review because it's the right thing to do. I went into Rick Johnson Auton & Tire for tires, an alignment, and oil change and a few other things. I bought the tires recommended to me and that was that, I thought. As the tires wore in over the next 6 months I became frustrated with them. They just didn't ride or sound the same, they weren't as quiet and smooth as they were at first. I called the store and was referred to a Supervisor by the name of Mike Watkins. He met with me to look at the tires and drive my car. He said that while the tires were very good tires they weren't a good match for my car. Without asking, Mike said he would warranty my tires fully and give me a choice of several other brands and different treads from which to choose. I figured on it costing me much more than even the full credit would allow for another set of tires. Wrong!! I chose a set of tires and was only charged the difference in Rick Johnson's cost for the tires. I wasn't charged for anything else and was treated to a free nitogen fill in my new tires! Thank you Mike Watkins and thank you Rick Johnson Auto & Tire. You have a good man who represents your values very well. Fair & Honest? Yes you are!!!
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