I remember going here last season to get my snowboard waxed and sharpened only because it was the closest store to me that offered the services. The reviews online all seemingly good, i didnt have any worries going in.
The store is nicely stocked but after paying 30 dollars to have my equipment ""professional"" waxed and sharpened i was absolutely disgusted with the end result. I've been snowboarding for quite a few years and i know when i see a half assed job.
First off the edges did not feel sharpened at all and i even still found some burrs left on it afterwards. They seem to completely ignore areas toward the tail and tip of the board which is ridiculous if im paying this amount of money.
Second the wax job was horrendous. It was extremely streaky with no consistency throughout the board. Its as if they just threw some wax on, spread it unevenly and didnt bother to scrap off any excess. Even as they were handing me the board, there was a ton of excess wax half peeled off on the side of the boards. Oh yea, and the tail and tip end of the board were not waxed at all. They just skipped it altogether. Needless to say, the wax must be cheap to as it came off after a run or two on the mountain.
Having had a bad experience and not learning from my mistakes, i decided to give panda sports one more chance in hopes that it was a fluke last season. So this season, i went back for a hot wax on my snowbard and lo and behold, the same outcome. The tail and tip of the board were completely ignored and the wax job as a whole screamed shoddy workmanship.
I honestly don't know how this store has gotten so many positive reviews. If you are looking to buy snowboarding gear at full price with subpar repair services then this place is for you. Otherwise, look online for snowboard gear deals and find a better store to wax.
Terrible experience and absolutely not reccommended nor will i ever return. Just gonna make time to wax my own gear.
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