Boy am I impressed! I cannot remember the last time that I was treated so well by any business (in or out of the motorcycle industry). From the moment that I arrived at Coleman Powersports this afternoon to the moment that I left, I was treated like royalty. The service that I received not only was courteous and professional, but actually had a human face on it.Customer concerns are an issue that every business must deal with. But it is how each business deals with those concerns that separates the good businesses from the bad. Your approach is the standard by which others may be judged.When I alerted you to my concern, I anticipated that I either would be ignored or would be faced with a lengthy barrage of excuses and delays. My fears were unfounded. Coleman Powersports responded immediately and fully and satisfactorily
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